The module generates products is this normal?

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The module generates single-use products if the options affect the price of the product or if a pack is generated by the configuration.

These products are not visible at the front office.

A script is provided to purge these products according to rules that you can define depending on whether they have been ordered or not.. We recommend a longer shelf life for ordered products to ensure more accurate customer service to your customers.

You will find the link to this script in the general configuration of the module (Modules> Module manager)
which you can either run directly in your browser, either add a cron job to your server running daily so that you don't have to worry about it anymore.

 

The generation of these products is used to respect Prestashop standards. More precisely, this allows to use the native purchase tunnel of Prestashop and to ensure the continuity of updates between Prestashop and our module.

Why keep unordered products ?

A customer will be able to return to your store and keep his basket.

 

Why keep ordered products ?

This allows you to keep as much information as possible while processing your order and possible returns..

Why save client customizations ?

The primary reason is to allow the customer to modify his customization without having to remove the product from the cart and completely redo his customization.

He will also be able to load it in one click if he wants to re-order the same thing on your shop.

Also this allows you to ensure an optimal after-sales service the time of the processing of the order.

 

 

 

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